FAQs

WHERE DO YOU SHIP?

We currently ship to valid residential and commercial addresses within the United States. We do not offer international shipping or delivery to P.O. Boxes at this time.

HOW MUCH DOES SHIPPING COST?

We offer free standard shipping on all eligible U.S. orders. No minimum purchase is required.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Orders are usually processed within 1–3 business days. Shipping normally takes an additional 4–7 business days. The estimated total delivery time is 5–10 business days.

HOW CAN I TRACK MY ORDER?

Once your order ships, we will send a confirmation email with tracking information. Tracking may take up to 48 hours to update.

CAN I CHANGE OR CANCEL MY ORDER?

You may request an order change or cancellation within 24 hours of placing your order. We cannot guarantee changes once processing or shipping has started.

WHAT IS YOUR RETURN POLICY?

Eligible items may be returned by mail within 30 calendar days of delivery. Items must be unworn, unused, unwashed, and returned with original tags.

DO I HAVE TO PAY FOR RETURN SHIPPING?

No. We provide a prepaid return shipping label for approved eligible returns. We also do not charge restocking fees.

HOW LONG DOES A REFUND TAKE?

After your return is received, inspected, and approved, your refund will be issued to the original payment method within 7 business days. Your bank may take additional time to post it.

CAN I EXCHANGE AN ITEM?

Yes, eligible items may be exchanged within the 30-day return period, subject to availability.

WHAT SHOULD I DO IF MY ITEM ARRIVES DAMAGED OR INCORRECT?

Contact us as soon as possible with your order number and clear photographs of the item, packaging, and shipping label. We will review the issue and provide an appropriate solution.

For questions about our business, please contact us:

Shop Name: Glory's Top Fashion

Email: info@glorystopfashion.shop

Phone: +1 240-919-3460

Address: 7505 New Hampshire Ave #210, Takoma Park, MD 20912, United States

Business Hours: Monday–Saturday: 10:00 AM–6:00 PM | Sunday: Closed

Please include your order number when contacting us about an existing purchase. Our customer support team generally responds within one business day.