Refund policy

Last Updated: July 11, 2026

Thank you for shopping with Glory's Top Fashion. We want you to feel confident when purchasing from us. If you are not completely satisfied with an eligible item, you may request a return or exchange under the conditions outlined in this policy.

This Return & Refund Policy applies to purchases made through www.glorystopfashion.shop .

By placing an order through our website, you acknowledge and agree to this Return & Refund Policy.

30-DAY RETURN WINDOW

We accept eligible return requests submitted within 30 calendar days from the date the order is delivered.

The return period begins on the delivery date shown in the shipping carrier's tracking information.

We accept eligible returns for buyer's remorse, including when:

  • The item does not fit as expected.
  • You selected the wrong size or color.
  • You changed your mind about the purchase.
  • You no longer need the eligible item.

To qualify for a return, the item must be:

  • Unworn, unused, and unwashed.
  • Unaltered and in its original condition.
  • Returned with all original tags attached.
  • Free from stains, odors, makeup, deodorant, perfume, pet hair, or other signs of wear or use.
  • Returned with its original packaging whenever reasonably possible.
  • Accompanied by a receipt, order number, or other valid proof of purchase.

Items that do not meet these conditions may be refused or returned to the customer.

RETURN METHOD

All approved returns are accepted by mail only.

We do not accept walk-in or in-person returns at our business address unless our customer-support team provides written authorization in advance.

Before mailing an item, you must contact us and receive:

  • Return authorization.
  • Return instructions.
  • The correct return mailing address.
  • A prepaid return shipping label.

Please do not mail an item without prior approval. Unauthorized returns may be refused, delayed, or returned to the sender.

HOW TO START A RETURN

To request a return, email info@glorystopfashion.shop within 30 calendar days of delivery.

Please include:

  • Your full name.
  • Your order number.
  • The item or items you wish to return.
  • The reason for the return.
  • Clear photographs when the item is damaged, defective, incorrect, or materially different from its description.

Our customer-support team generally responds within 1–2 business days.

If your request is approved, we will provide:

  • Return authorization and instructions.
  • The correct return mailing address.
  • A prepaid return shipping label by email.

The prepaid return label will normally be provided as a downloadable and printable label. Please print it, attach it securely to the return package, and follow the supplied carrier instructions.

Please use only the return address and shipping label supplied by our customer-support team.

FREE RETURN SHIPPING

Glory's Top Fashion provides free return shipping for approved eligible returns.

Customers will not be charged for the prepaid return shipping label provided by us.

Please do not purchase your own shipping label unless we specifically instruct you to do so in writing.

Shipping expenses paid independently without prior written authorization may not be reimbursed.

NO RESTOCKING FEES

We do not charge a restocking fee for approved eligible returns.

There are no additional return-processing or handling fees when the return is completed in accordance with this policy.

RETURN SHIPPING INSTRUCTIONS

After receiving your prepaid return shipping label:

  1. Place the eligible item securely inside suitable packaging.
  2. Include all original tags, accessories, and product components.
  3. Remove or completely cover any previous shipping labels or barcodes.
  4. Print and attach the prepaid return label securely to the outside of the package.
  5. Deliver the package to the carrier identified in the return instructions.
  6. Keep your return receipt and tracking information until the refund or exchange is complete.

We recommend obtaining proof that the return package was accepted by the carrier.

Glory's Top Fashion is not responsible for packages returned without our authorized label, sent through an unauthorized service, or mailed to an incorrect address.

RETURN INSPECTION

After your return package is delivered to us, we will inspect the item to confirm that it meets the eligibility requirements in this policy.

The inspection may include checking for:

  • Signs of wear, use, or washing.
  • Alterations or customer-caused damage.
  • Missing or removed tags.
  • Stains, odors, makeup, perfume, deodorant, or pet hair.
  • Missing accessories, parts, or product components.
  • Differences from the product originally shipped.

We will notify you by email after the inspection and confirm whether your return has been approved or denied.

Items that are worn, used, washed, altered, damaged after delivery, or otherwise returned in an ineligible condition may not qualify for a refund or exchange.

REFUND PROCESSING TIME

Once an eligible return has been received, inspected, and approved, the refund will be issued to the original payment method within 7 business days.

You will receive an email confirmation after the refund has been issued.

After we issue the refund, your bank, card issuer, or payment provider may require additional time to post the funds to your account. This additional financial-institution processing time is outside our control.

If more than 7 business days have passed since we confirmed approval of your return, please email info@glorystopfashion.shop with your order number.

REFUND METHOD

Approved refunds are returned to the original payment method used to place the order.

Except where required by law or specifically agreed in writing, refunds will not be issued through a different card, bank account, cash payment, or unrelated payment method.

ORIGINAL SHIPPING CHARGES

Glory's Top Fashion currently provides free standard shipping on eligible United States orders. Therefore, there is normally no original standard shipping charge to refund.

Any optional expedited, upgraded, special-delivery, or other non-standard shipping charge selected by the customer is non-refundable unless:

  • The order arrived damaged or defective.
  • We shipped an incorrect product.
  • The upgraded service was not provided because of our error.
  • Applicable law requires otherwise.

DAMAGED, DEFECTIVE, INCORRECT, OR MISSING ITEMS

Please inspect your order promptly after delivery.

Please contact us if:

  • An item arrives damaged.
  • An item is defective.
  • You receive the wrong product.
  • You receive the wrong size or color.
  • An item is missing from your order.
  • The product is materially different from its website description.

Please report these issues within 7 calendar days of delivery whenever reasonably possible so that we can promptly investigate the shipment.

This requested reporting period does not limit any non-waivable rights or remedies available under applicable law.

Please include:

  • Your full name and order number.
  • A description of the problem.
  • Clear photographs of the affected product.
  • Clear photographs showing the damage or defect.
  • Photographs of the shipping package.
  • A photograph of the shipping label, when available.

Please keep the product and all original packaging until our review is complete.

After reviewing the request, we may provide an appropriate replacement, exchange, repair where applicable, or full refund at no additional cost to the customer.

EXCHANGES

Eligible products may be exchanged within the 30-day return window, subject to product, size, and color availability.

To request an exchange, email info@glorystopfashion.shop before returning the original item.

The original item must meet the same eligibility and condition requirements that apply to returns.

Approved exchange shipping is provided at no additional cost to the customer.

If the requested replacement size, color, or product is unavailable, we may:

  • Offer another available option.
  • Issue a refund to the original payment method.
  • Recommend returning the original item for a refund and placing a separate new order.

24-HOUR ORDER CANCELLATION

Orders may be canceled within 24 hours after the order is placed.

To request a cancellation, email info@glorystopfashion.shop as soon as possible and include your order number.

We will make a reasonable effort to process cancellation requests submitted within the 24-hour period.

If the order has already entered shipment before the cancellation is completed, it may no longer be possible to stop the package.

In that situation, you may return the eligible item by mail at no cost after delivery.

Cancellation requests submitted more than 24 hours after purchase cannot be guaranteed.

If an order is successfully canceled, the eligible payment will be returned to the original payment method. The bank or payment provider may require additional time to display the refund.

ORDER CHANGES

Please contact us within 24 hours after purchase if you need to request a change to:

  • The ordered product.
  • The product size or color.
  • The quantity.
  • The shipping address.
  • Your email address or telephone number.

We will make a reasonable effort to complete the requested change, but changes cannot be guaranteed after fulfillment or shipment has begun.

Please do not place a second order solely to correct the first order without contacting customer support.

NON-RETURNABLE ITEMS

The following items are generally not eligible for return:

  • Items returned more than 30 calendar days after delivery.
  • Items that have been worn, used, or washed.
  • Items with removed or missing original tags.
  • Items that have been altered, customized, or personalized.
  • Items damaged after delivery through misuse or improper care.
  • Items with stains, odors, makeup, deodorant, perfume, pet hair, or other signs of wear.
  • Gift cards.
  • Items clearly marked Final Sale or Non-Returnable before the purchase was completed.

A Final Sale or Non-Returnable designation does not remove any rights that cannot legally be excluded when an item arrives damaged, defective, incorrect, or materially different from its description.

SALE AND CLEARANCE ITEMS

Sale and clearance products may be returned unless the product was clearly marked Final Sale or Non-Returnable before checkout.

Eligible sale and clearance returns remain subject to the same return window and item-condition requirements described in this policy.

RETURN ABUSE AND FRAUD

We reserve the right to refuse a return or exchange when there is reasonable evidence of:

  • Return fraud.
  • Wardrobing or temporary use.
  • Altered, substituted, or counterfeit merchandise.
  • Repeated misuse of our return process.
  • False damage, defect, or missing-item claims.
  • Products not purchased from Glory's Top Fashion.

We may request additional information to verify an order, customer, or return request.

REFUSED OR UNAUTHORIZED RETURNS

Packages mailed without prior authorization, without the provided prepaid label, or to an incorrect or unauthorized address may not be accepted.

We are not responsible for unauthorized return packages that are lost, delayed, rejected, or delivered to an incorrect location.

Always contact our customer-support team and wait for return instructions before mailing an item.

LOST RETURN PACKAGES

When you use the prepaid return label provided by Glory's Top Fashion, we can review the carrier tracking information if the return package appears to be lost in transit.

Please retain the carrier receipt and tracking information until your refund or exchange is complete.

We may be unable to assist with return packages sent using an unauthorized label, untracked shipping service, or incorrect return address.

CHARGEBACKS AND PAYMENT DISPUTES

Please contact us before submitting a chargeback or payment dispute so that we have an opportunity to review and resolve the concern.

Our team will make a reasonable effort to resolve eligible order, cancellation, shipping, return, exchange, or refund issues directly.

Contacting us does not limit any payment-dispute rights available to you under applicable law or the rules of your payment provider.

SHIPPING INFORMATION

The original delivery of eligible United States orders includes free standard shipping.

  • Processing Time: 1–3 business days.
  • Carrier Transit Time: 4–7 business days.
  • Estimated Total Delivery Time: 5–10 business days.
  • Shipping Destination: United States only.
  • P.O. Boxes: Not currently supported.

Complete shipping information is available in our Shipping Policy .

POLICY UPDATES

We may revise this Return & Refund Policy periodically to reflect changes in our procedures, products, services, business operations, or legal obligations.

The revised version will be published on this page with an updated “Last Updated” date.

The policy in effect when an order was placed will generally apply to that order, except where applicable law requires otherwise.

RELATED STORE POLICIES

CONTACT US

For questions about a return, exchange, cancellation, damaged item, or refund, please contact us:

Glory's Top Fashion

Email: info@glorystopfashion.shop

Phone: +1 240-919-3460

Address: 7505 New Hampshire Ave #210,  Takoma Park, MD 20912, United States

Business Hours: Monday–Saturday: 10:00 AM–6:00 PM | Sunday: Closed

You may also visit our Contact Us page .

Please include your order number when contacting us about an existing purchase. Our customer-support team generally responds within 1–2 business days.